Frequently Asked Questions
Everything you need to know about your CRBN gear and orders.
What is the standard shipping time for CRBN gear?
Orders are typically processed within 1-2 business days. Domestic shipping within the US usually takes 3-5 business days depending on your location and selected shipping method.
Does CRBN offer a warranty on technical apparel and bags?
Yes, we stand behind our craftsmanship. CRBN products are covered by a 1-year limited warranty against manufacturing defects in materials and workmanship from the date of purchase.
What is your return policy for unused equipment?
We accept returns of unused, unopened items in their original packaging within 30 days of delivery. Please note that for hygiene reasons, base layers and certain protective gear must be unworn.
How do I care for my CRBN technical jerseys and pants?
To maintain the integrity of the technical fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or fabric softeners as they can degrade moisture-wicking properties.
Do you ship CRBN products internationally?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and package weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay and Sezzle.